7.10 – Maintenance Personnel Assignment Procedures
Standard: The agency shall have procedures for the assignment of competent personnel with clearly defined duties for routine maintenance, repairs, and improvement of areas, facilities, and equipment, including responsibility for general cleanliness and overall attractiveness.
Effective maintenance of grounds and facilities requires the selection, training, and supervision of workers in a wide variety of tasks ranging from seasonal laborers to skilled trades. Supervisory staff must be able to focus on maintenance management, such as workload control, as well as supervise the technical details of maintenance work.
Suggested Evidence of Compliance: Provide examples of methods used by the agency to assign staff.
COMMENT: Are there other ways besides work orders that are used to assign staff?
RESPONSE: The assignment of staff begins with the hiring of competent personnel. PRC’s personnel maintain all parklands and facilities within its jurisdiction. Labor positions assigned to PRC facilities are responsible, with supervision, for the day-to-day maintenance, cleanliness and overall attractiveness of the facility.
PRC laborers perform a wide array of duties such as: garbage collection/disposal, the cleaning of restrooms, routine carpentry, electrical and plumbing maintenance and repair so that park facilities will operate appropriately. Performs plumbing duties such as unclogging toilets, replacing pipelines and connections, cutting and threading pipes, soldering and brazing joints, testing and tightening joints, and repairing and replacing traps, faucets, supply lines, flushometers, leaky valves, fixtures, etc.; Performs electrical maintenance and repair, such as running and repairing circuits, replacing fixtures, switches and outlets, etc.; Performs masonry tasks such as replacing tiles, stone, blocks or brick, and mixes asphalt, cement, or plaster for the repair of walkways, flooring, walls, countertops, etc.; Performs carpentry duties including repairing and replacing cabinets and partitions, window glass panes, and door checks etc.; Performs painting duties including cleaning and patching wall surfaces, installing scaffolding, staging and ladders, ensuring that tools are cleaned and kept in good condition; These assignments are given on a daily basis based off of the needs of the facility. When a job task exceeds the skill set of the laborers and/or Park Foreman, the facility Superintendent fills out and submits a work order to the Parks Director which then gets forwarded to the General Maintenance Division.
COMMENT: EOC 10 – Maintenance Plan, highlight relevant section.
RESPONSE: The relevant sections (Pgs. 2, 5, 9-14 and 20-23) are now highlight in EOC 10R.
COMMENT: EOC 4 – 9, combine Work Orders into one EOC item, or reduce the number of examples.
RESPONSE: Work Orders have now been combined into EOC 4R.
COMMENT: EOC 11 – 16, reduce the number of examples of training. In some cases, the sign-in sheets are difficult to read.
RESPONSE: The number of samples have been reduces and are now EOC 12R, 15R and 16R.
Narrative:
PRC has procedures for assigning competent staff with clearly defined duties for various skilled and routine repairs, maintenance, and improvements in its facilities.
A notable example is the General Maintenance Division (GM) which services every facility within PRC. They provide trade workers including electricians, plumbers, carpenters, and mechanics for skilled repairs and infrastructure improvement or replacement. The GM Work Order System provides for organized scheduling of needed appropriate staff to accomplish tasks in a tiered priority order for workload control, safety and operations. Work Orders are requested by facility superintendents through their directors when the work is beyond their scope or training.
GM additionally aids in the seasonal startup of facility bathrooms, pools and bathhouses, and in the winterization of facilities; complete specialty projects such as the renovation of the Croton Point Park Cabin Bathroom; respond during emergencies with the proper skilled crew needed.
Following the established PRC Master Maintenance Operations Plan, facility staff including laborers and park foreman are responsible for the day-to-day maintenance, cleanliness and overall attractiveness and perform a wide array of duties including garbage collection and disposal, cleaning of restrooms, routine carpentry, electrical and plumbing maintenance and repair. Superintendents are responsible for workload control.
Training for job assignments are a combination of required formalized skilled trainings and performed by facility supervisors.
PRC organizational charts and budget lines demonstrate the appropriate staff assigned to facilities and within divisions.
Agency Evidence of Compliance:
7.10 – EOC 1 GM Work Order Summary 2023
7.10 – EOC 2 GM Work Order Summary 2022
7.10 – EOC 3 GM Work Order Priority System
7.10 – EOC 4 Work Order SRP 4-27-23Vacuum Balance Tanks (Pool Start Up)
7.10 – EOC 5 Work Order TBP 10-17-23 Confined Space Entry (Pool Winterization)
7.10 – EOC 6 Work Order CPP 7-31-22 Cabin Bathroom Renovations (Specialty Project)
7.10 – EOC 7 Work Order GIP 4-19-23 West Grove Bathroom Light Fixtures (Electricians)
7.10 – EOC 8 Work Order WWP 6-28-23 Chlorine Transfer Pump (Plumbers)
7.10 – EOC 9 Work Order CPP 2-11-22 Blue Stone – Mortar (Brick Masons)
7.10 – EOC 10 PRC Master Maintenance Operations Plan
7.10 – EOC 11 Hazard Communication Program Training
7.10 – EOC 12 PPE Program Training
7.10 – EOC 13 Confined Space Training
7.10 – EOC 14 Bucket Truck Training
7.10 – EOC 15 Snow Plow Training
7.10 – EOC 16 Fork Lift and Skid Steer Training
7.10 – EOC 17 PRC Organizational Chart and Budget List of Positions