4.1.12 – Grievance Procedures
Standard: There shall be an established grievance procedure, available to all employees. The procedure shall identify matters that are grievable; establish time limitations for filing or presenting the grievance; establish steps and time limitations at each step in the grievance procedure; and establish criteria for employee representation. Formal grievance procedures shall be written in clear, concise terms.
Suggested Evidence of Compliance: Provide the grievance procedures and indicate how the procedures have been communicated to the employees. Include grievance procedures included in collective bargaining agreements, if applicable.
COMMENT: Please highlight relevant sections in the EOC provided.
EOC 4 – Note indicates “Intranet viewable during virtual visit.”
EOC 7 – include date on the document. Clarify which of the training courses shown includes the grievance procedures.
EOC 8 – include date on the document.
RESPONSE: EOCs relevant sections highlighted
REVISED AGENCY EVIDENCE OF COMPLIANCE:
4.1.12 – EOC 1R CSEA Agreement: Appendix F The Grievance Procedure (Appendix F Pages 75-76, Appendix G Out of Title Grievance Procedure Page 77)
4.1.12 – EOC 2R Teamster Agreement: Article XIII Grievance Procedure (Page 27)
4.1.12 – EOC 5R WC Employee Handbook: Complaints and Grievances (Page 7)
4.1.12 – EOC 4 WC Employee Shared Documents is a PDF of our internal website that all employees can access for information and policies.
EOC 7 is the required electronic Yearly Compliance Training with a due date of 10/13/2023
4.1.12 – EOC 7R Yearly Compliance Training – dated
The WC Employee Handbook Review which is part of the Yearly Compliance Training contains information on Grievance Procedures and points the employees to the Union Contracts.
4.1.12 – EOC 8R Receipt of Yearly WC Employee Handbook Review – dated
Narrative:
Westchester County’s (WC) grievance procedures and timelines are outlined in the Civil Service Employees Association (CSEA) and Teamsters union contracts. PRC strives to resolve complaints before they become grievances and recognizes the importance of a timely resolution.
Employees are informed of this procedure during new hire orientation which includes union information, is accessible on the WC Intranet and detailed in the WC Employee Handbook which is reviewed and acknowledged every year.
Agency Evidence of Compliance:
4.1.12 – EOC 1 CSEA Agreement: Appendix F The Grievance Procedure
4.1.12 – EOC 2 Teamster Agreement: Article XIII Grievance Procedure
4.1.12 – EOC 3 WC Employee Orientation Agenda
4.1.12 – EOC 4 WC Employee Shared Documents (Intranet viewable during virtual visit.)
4.1.12 – EOC 5 WC Employee Handbook: Complaints and Grievances
4.1.12 – EOC 6 WC Employee Handbook Sign-Off Form
4.1.12 – EOC 7 Yearly Compliance Training
4.1.12 – EOC 8 Receipt of Yearly WC Employee Handbook Review